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1. Acceptance of Terms

By accessing and using Digital Shop Portal, you agree to be bound by these Terms. If you do not agree, you must not use our platform.

2. Products and Services

We strive for accurate descriptions but do not warrant that they are error‑free. Colours may vary due to screen settings.

3. Pricing and Payment

All prices are in the stated currency and subject to change without notice. Payment is due at purchase; we accept cash on delivery.

4. Shipping and Delivery

Delivery times are estimates. Risk of loss passes to you upon delivery to the carrier. We are not liable for carrier delays.

5. Returns and Refunds

Our Returns and Refunds policy (see separate modal) applies.

6. Intellectual Property

All content is the property of Digital Shop Portal or its licensors and is protected by copyright laws.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Governing Law

These terms shall be governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

1. Information We Collect

We collect information you provide directly (name, email, address, payment details) when you purchase or create an account.

2. How We Use Your Information

We use your data to process orders, communicate, improve services, and send promotional emails (with consent). We do not sell your personal data.

3. Data Security

We implement industry‑standard measures to protect your information. No transmission over the internet is 100% secure.

4. Cookies

We use cookies to enhance browsing, analyse traffic, and personalise content. You can control cookies via browser settings.

5. Third‑Party Services

We may use third‑party services for payment, analytics, and email; they have their own privacy policies.

6. Your Rights

You may access, correct, or delete your personal data by contacting us at privacy@digitalshopportal.info.

7. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy and will notify you of significant changes via email or a notice on our platform.

Return Policy

You may return most items within 7 days of delivery for a full refund, provided they are unused and in original packaging.

Eligibility

• Item unused, original packaging
• Proof of purchase required
• Final sale items not eligible
• Perishable goods (food) cannot be returned unless defective
• Digital products (SaaS, gift cards) non‑refundable once activated

How to Initiate a Return

Contact support at returns@digitalshopportal.info with your order number and reason. We will provide a prepaid shipping label for eligible returns.

Refund Processing

Once we receive and inspect the return, refunds are processed within 5‑7 business days to your original payment method.

Exchanges

We do not offer direct exchanges; please return the original item and place a new order.

Damaged or Defective Items

Contact us within 48 hours with photos for a replacement or full refund at no extra cost.